The Briefcase Series: Emotional Intelligence
Attend five out of six Briefcase classes and receive a briefcase!
Event Details
Emotional Intelligence in the Workplace
Emotional intelligence plays an important role in how we communicate, handle stress, navigate conflict, and build relationships in the workplace. This interactive session will explore how greater self-awareness, emotional control, empathy, and effective communication can improve everyday workplace interactions.
Through relatable scenarios and practical strategies, participants will learn how to recognize emotional triggers, manage reactions, navigate difficult conversations, and respond more effectively to coworkers, customers, and challenging situations.
You cannot control other people's emotions, behaviors, or reactions—but you can control what you bring to the interaction.
Each class includes a specialized "tool" to take home!
Attend all five out of six Briefcase Series classes and you’ll earn a briefcase.
Hands-on learning:
The Briefcase Series is geared toward the Administrative Team (Manager, Assistant Manager, Leasing, District) Each class will focus on a hard skill (Excel, Word, etc.) or soft skill (people skills, interpersonal skills, etc.)
info@gdaa.org | (937) 293-1170