Cancellation policies


When YOU cancel an event or class...

Unless otherwise specified, all cancellations must be made in writing and will be accepted up to 3 business days before the event.  The main exception is Credential classes- a 10-business day notice is required. In most circumstances, with certain exceptions, event registrations may be transferred to another individual within your company.  All no-shows and late cancellations will be charged the full price of the event and no refunds will be honored. 

The cancellation policies also apply to FREE GDAA events. Cancellations must be made in writing and will be accepted up to 3 business days before the event. All no-shows and late cancellations will be charged a cancellation fee of $15. 

Some events or classes may have specific cancellation policies that differ from the policy above. 

When GDAA postpones an event or class...

GDAA will always make every effort to hold events on the dates they were originally scheduled.  In the event of extreme weather conditions or other circumstances, the date of the event may be postponed.  The cancellation policy will still be in effect unless hardship or conflict with the rescheduled date(s) can be clearly demonstrated.  In most circumstances, tickets may still be transferred to an individual(s) within your company.

When GDAA cancels an event or class...
In certain rare circumstances, it may be necessary for the GDAA to cancel classes, programs, or events.  Should a class, program, or event be canceled by the association, all prepaid registrations will be refunded or credited to the member account.  The decision to cancel or postpone an event shall be at GDAA's sole discretion and does not entitle registrants to rights or damages resulting from the cancellation.
Event Sponsorships... 
If an event is canceled by the GDAA, the sponsor can be issued a refund, or the sponsorship can be transferred to another event. If an event is postponed to another date the sponsorship will transfer to the new date, and no refunds will be issued. 

Cancellation of sponsorship must be made within 24 hours of commitment and prior to payment being received.  No refunds will be given for any sponsorship cancellations once payment is received. In most circumstances, with certain exceptions, event sponsorships may be transferred to another GDAA event.

Event Photo Consent Policy

By registering for this event, you are providing consent to the Greater Dayton Apartment Association to take photographs and videos during the event and to use them for promotional purposes on our website and social media platforms. These images may be used in print and digital media.

We respect the privacy of all participants. If you have concerns or questions about the use of your images, please reach out to our office.