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Certified Apartment Manager- CAM
Thursday, July 13, 2023
at 9:00 AM (EDT)
to Thursday, August 24, 2023 at 5:00 PM (EDT)
Event Details
Earning your CAM (Certified Apartment Manager) credential allows you to demonstrate your skills, knowledge, and ability to manage an apartment community and achieve owners’ investment goals. This CAM credential is available both in-person or online.
Determine if CAM is Right for You
- Occupancy rates
- Comprehensive marketing plans
- Sales team management and product readiness
- Equitable treatment of current and potential residents
- Resident retention and the maintenance of a positive company image
- Consistent and ongoing resident communication
- Positive resident service and issue resolution
- Enforcement of company policy in compliance with laws and regulations
- Property inspections
- Preventive maintenance programs
- Service request process
- Apartment turnover process
- Contractors and vendors
- Recruitment, hiring, orientation and training of high-caliber employees
- Systematic employee evaluation
- Employment regulations and record keeping
- Analysis of the property’s financial operations with corrective actions for underperformance
- Monitoring of property performance to achieve the owner’s investment goals
- Accounting principles and practices
- Maximizing net operating income
- Reporting property performance honestly and accurately
To obtain the CAM credential, candidates must complete the following:
- Minimum of 12 months of onsite property management experience
- Successful completion of all CAM coursework (totaling 40 hours)
- Meet all examination standards within 12 months of declaring candidacy
Agenda
| July 13 | |
| 9:00 AM - 5:00 PM | Week 1 Industry Essentials, Resident Experience, Legal Responsibilities |
| July 20 | |
| 9:00 AM - 5:00 PM | Week 2 Marketing |
| July 27 | |
| 9:00 AM - 5:00 PM | Week 3 Human Resources |
| August 3 | |
| 9:00 AM - 5:00 PM | Week 4 Property Maintenance for Managers |
| August 10 | |
| 9:00 AM - 5:00 PM | Week 5 Risk Management |
| August 17 | |
| 9:00 AM - 5:00 PM | Week 6 Financial Management |