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Jo Wise
Certified Apartment Manager- CAM
Thursday, August 25, 2022
9:00 AM - 5:00 PM (EDT)
Event Details
Program Specifics
CAM consists of eight courses that can be completed in full or as stand-alone.
Requirements for the achievement of the CAM credential include:
a. One year of experience in the apartment industry
b. Completion of eight courses
c. Passing grade on the CAM exam
e. Completion of all components within a six-month candidacy period
To obtain the CAM credential, candidates must complete the following:
- Minimum of 12 months of onsite property management experience
- Successful completion of all CAM coursework (totaling 40 hours)
- Meet all examination standards within 12 months of declaring candidacy
For More Information:
CAM, CAPS, COS
Executive Director
Greater Dayton Apartment Association
(937)293-1170
Course Outline
Week 1: August 25-
Industry Essentials
- The global state of the apartment industry
- Property as an investment
- Stakeholders
- Housing Types
Resident Experience
- Building Relationships
- Resident Communication
- Resident Programs and Activities
- Move Out Procedures
- Community Files and Records
Legal Responsibilities
- Fair Housing
- Accommodating Disabilities
- Leasing and Screening
- Contracts
- Resident Rights and Safety
Week 2: September 1-
Marketing
- Introduction to Marketing and the Marketing Mix
- Marketing Plan
- Impact of Marketing
- Managing Occupancy
Week 3: September 8-
Human Resources
- Employment Laws
- Compensation, Benefits, and Overtime
- Employment Process
- Employee Needs Throughout Employment
Week 4: September 15-
Property Maintenance for Managers
- Hiring Maintenance Personnel
- Overseeing Service Request
- Managing Inventory
- Preventive Maintenance
Week 5: September 22-
Risk Management
- Minimizing Risk
- Emergency Plans
- Prevent and Control Loss
Week 6: September 29-
Financial Management
- Financial Management
- Minimize Financial Loss
- Develop and Manage Budgets
- Performance Measurements
- Property Valuations