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Certified Apartment Manager- CAM

Certified Apartment Manager- CAM

Thursday, August 25, 2022
9:00 AM - 5:00 PM (EDT)

Event Details

Program Specifics

CAM consists of eight courses that can be completed in full or as stand-alone.

Requirements for the achievement of the CAM credential include:
a. One year of experience in the apartment industry
b. Completion of eight courses
c. Passing grade on the CAM exam
e. Completion of all components within a six-month candidacy period

To obtain the CAM credential, candidates must complete the following:

  • Minimum of 12 months of onsite property management experience
  • Successful completion of all CAM coursework (totaling 40 hours)
  • Meet all examination standards within 12 months of declaring candidacy

CAM Completion CheckList

Credential Enrollment Tutorial

Candidate Handbook

For More Information:

Jo Wise
Jo Wise
CAM, CAPS, COS Executive Director Greater Dayton Apartment Association (937)293-1170

Course Outline

Week 1: August 25- 

      Industry Essentials

  • The global state of the apartment industry
  • Property as an investment
  • Stakeholders
  • Housing Types

      Resident Experience

  • Building Relationships
  • Resident Communication
  • Resident Programs and Activities
  • Move Out Procedures
  • Community Files and Records

      Legal Responsibilities

  • Fair Housing
  • Accommodating Disabilities
  • Leasing and Screening
  • Contracts
  • Resident Rights and Safety

Week 2: September 1-


  • Introduction to Marketing and the Marketing Mix
  • Marketing Plan
  • Impact of Marketing
  • Managing Occupancy

Week 3: September 8-

      Human Resources

  • Employment Laws
  • Compensation, Benefits, and Overtime
  • Employment Process
  • Employee Needs Throughout Employment

Week 4: September 15-

     Property Maintenance for Managers

  • Hiring Maintenance Personnel
  • Overseeing Service Request
  • Managing Inventory
  • Preventive Maintenance 

Week 5: September 22- 

      Risk Management

  • Minimizing Risk
  • Emergency Plans
  • Prevent and Control Loss

Week 6: September 29-

      Financial Management

  • Financial Management
  • Minimize Financial Loss
  • Develop and Manage Budgets
  • Performance Measurements
  • Property Valuations